SaaS vendors use opaque pricing to maximize the amount you pay. On Capiche, people share their actual invoices and negotiation tactics.
Review sites try to push you toward the products that pay them affiliate fees. On Capiche, people give honest details of why we use the software tools we use.
Customer Success Ninjas aren’t always, well, ninjas. On Capiche, we work together to solve each other’s problems.
Join us in ending information asymmetry in business software.
Our mission here is simple:
We want you to know what other companies actually pay for software.
We want you to know you got a fair price, not just the raw end of an A/B test.
We want you to know the best tricks to save money.
And we want you to never sit through a demo call again just to find out how much a product costs.
We have 221 employees. Our inital quote was $4500/mo. ($19.95/user/mo.)
We showed them a quote from Monday.com for $2800/mo. and they matched it.
We send 5M emails per month, and made the switch to SendGrid. Based on their self-service pricing, this would’ve cost $2000/mo. When we first spoke to a sales rep, they offered $1,750 per month. We kept holding out while comparing alternatives, and on the 27th of the month they offered us $1500/mo. if we signed by EoM.
We were able to negotiate a 50% discount for the first year. We didn’t have competing quotes, but we did let them know we were looking at competitors and they came back and offered this.
After some negotiation, we got them to offer a 40% discount. This gave us up to 30 channels @ $34/user/month, with a minimum of 15 users (Based on their current publicly listed pricing, it actually seems like this is more than 40% off).
Mixpanel cost us $1k per month for a site with around 400k monthly active users. Based on their public pricing, this would have cost around $5K per month.
We had 5 people who needed access to Chartio, which would’ve cost $9K/year, but we created one shared account that allowed us to stay at $1,788/year, and it works really well.
Free for the first year via an unlisted startup program—includes full access to all Intercom products.
We are a large financial company. Our initial quote was $12/user/month, and we got them to drop it to $6.5/user/month.
You can get a discount if you bundle two of HubSpot's products together, so we pay $800/month total for MarketingHub and SalesHub. And we also got 30% off an annual contract with BREX.
When you choose a movie or a place to grab lunch, anonymous crowd-sourced reviews are quite helpful.
When you choose software to use in your company, tools that cost thousands of dollars and impact your team and business, you need more.
That’s why we’re building out a question/answer community around SaaS. It’s not about distilling products down to star ratings—it’s about going deeper.
Why did people choose this product? Which product is best for a specific use-case, team size, or industry? How do teams actually implement and use this product? What are its best features, its hidden tricks, the other tools it plays best with?
That's what gets answered at Capiche.
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